We can't wait for you to be part of the family

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A Personal Welcome.

We want to personally welcome you to the We Love Pets family.

I want to assure you that you will receive a fantastic opportunity to build a positive business that not only makes a difference to the lives of our customers and their pets, but to your life personally.

You will be joining a team of people who run their own businesses around their own commitments and achieve great things whilst facing new challenges and exciting opportunities.

Relationships are key.  We work together as a strong brand to deliver services our customers expect, and we always act with honesty, integrity, and compassion above anything else.

We Love Pets | Family

Training and support have been designed to give you everything you need to be a huge success and we will be there to support you along the way.

So a warm welcome to the family.

What happens next?

A step by step guide to your onboarding process...


Your offer letter

All done!


Sign your franchise agreement

In Progress.

WLP Franchise Agreement


We'll take care of your setup (2-3 weeks)

We need two weeks to set up your webpage, order your uniform and carry out further steps to ensure your ready to launch.


Your training

Your training at head office will be carried out over four days.  Prior to your training you will be invited to use our bespoke online learning platform.

Begin your journey

As soon as you’ve completed your training you are ready to launch.  This can be an agreed date in future.  We will offer continuous support and training.

Setting you up for success

Just so you know what we're taking care of - preparing for your branch's success

Ordering your uniform

Including branded tops, jacket and bag.

Setting up your webpage

Setting up your customised webpage with optimised local content.


Carrying out search engine optimisation for high Google rankings.

Social Media

Setting up your Facebook, Instagram and Google My Business accounts.  You also are being onboarded to our social media package for 12 months free.


Arranging your business insurance for your first year.


Arranging for our professional photographer to take your photos.


Carrying out your reference check.

Interactive Support Hub

Setting you up with everything your need to build your business.

Microsoft 365

Setting up everything you need to run your franchise day to day.

Print Flyers

Ordering your flyers, business cards and recruitment materials..

and finally setting up for very own paid ads to help you get get started with enquiries.

Time to get excited...

Our launch specialist will guide you along the way with

1. Online training

Check your inbox and login to complete our online training.

2. Getting you set up using our apps

We will be in touch to guide you on using our business applications.

3. Training preparation

Ensuring you have your training dates and book your accommodation.

4. Equipment health check

We will guide you and ensure you have the following:
– Laptop or desktop machine
– Work phone with an unlimited data plan

...and finally your training

Training in Beccles

We look forward to welcoming you at our training week.  It’ll be held at our Head Office and we will send you an agenda separately.  The training is interactive with a mix of classroom and practical tasks.  

What’s covered:
– Welcome
– Systems Health Check
– Marketing
– Bookings and meeting customers
– Keeping customers happy
– Recruitment & managing your team
– Service Delivery
– Business essentials –
Health and Safety, Handling Data, Legislation and Accounts
– Professional photos

Annual Conference franchisees and head office

Remember - Bring your tablet, laptop, work phone and dog walking gear.