Our support

All the training, resources and expertise you need

Passionate and experienced

Many people like that a franchise offers an experience they can draw upon to launch a successful business – without having to become an expert in everything, straight away. Over the last decade, we’ve set up over 60 franchisees with a support package we know will work. We’re extremely proud of the training and support we offer and it’s one of the reasons we’re a bfa award-winning franchise company.

Did you know that we are the only pet care franchise to have a vet nurse and solicitor on the team? Together with all the marketing, financial and practical training you’ll receive, you can launch your new business with confidence.

We also lead the way when it comes to training and qualifications. With We Love Pets, you will receive practical hands-on training, as well as online learning.

Our franchisees come from a wide variety of career backgrounds, and while some have prior business experience, many don’t. With guidance from our WLP business, marketing and finance teams, you will have all the tools you need to hit the ground running. Not to mention, a huge network of friendly franchisees who have already done it and you can call upon for support.

Novabright Training

We developed our own learning platform for our online pet care training, which gets you started with all of the training you need to become a pet care professional. We offer a variety of course subjects across different levels. Our courses blend online learning with practical, hands-on training delivered at our Head Office on the Norfolk/Suffolk border.  


Marketing is a huge part of the support package we offer to our franchisees. From branding and strategy, to social media, local campaigns, and online advertising, as well as helping you target new customers – our experts are always on hand to help.

And all the rest...


Members of our finance team are available to advise you on all things accountancy, payroll, and more! We offer support resources for grant funding, business loans, and VAT, among other areas. You won’t have to go it alone, we’re here to help.


Nicola is the principal solicitor at Parker Arrenberg Solicitors in London and the go-to solicitor for We Love Pets franchisees. Should you ever need legal advice, Nicola is available to offer her expertise and specific knowledge of WLP for free, or a reduced fee, to give you complete peace of mind.


Chelsey trained to be a vet nurse in Canada and moved to the UK in 2014. She’s worked as a vet nurse for ten years and is currently at a vet’s practice in Wiltshire as well as teaching vet nurse courses. Chelsey keeps us informed of veterinary issues and will help you with any medical questions or advice.


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